Gymmanager Privacy Policy 

1. General information

GYMMANAGER Sp. z o.o. enables users of its website (www.gymmanager.io) and related services to become familiar with the principles of personal data processing.

This Privacy Policy is intended to explain:

  • what data we collect, 
  • how we process it, 
  • what tools we use, 
  • what rights users have. 

2. Data controller

The controller of personal data is:

GYMMANAGER Sp. z o.o.
ul. Sosnowiecka 75
31-345 Kraków
KRS: 0000726714
NIP: 6751644184

 Contact: iod@gymmanager.io

3. Definition of personal data

Personal data means any information relating to an identified or identifiable natural person, in accordance with Article 4(1) of the GDPR.

4. What data we collect

Depending on how you use the service, we may process:

Data provided by the user:

  • full name 
  • business email address 
  • phone number 
  • company name 
  • company website 
  • number of clubs / facilities 
  • other data provided in forms 

Data collected automatically:

  • IP address (in anonymized form) 
  • device and browser information 
  • on-site activity (e.g., pages visited) 
  • interactions with email communications 

5. Purposes and legal basis for processing

Sales and inquiry handling

Data is used to:

  • contact users after submitting a form 
  • tailor the offer 
  • conduct demo presentations 

Marketing and communication

Data may be used for:

  • sending newsletters 
  • providing information about products and services 
  • sharing industry-related content 

Each message includes an option to unsubscribe.

Analytics and statistics

Data is used to:

  • analyze website traffic 
  • optimize the service 
  • measure campaign effectiveness 

Legitimate interests of the controller include:

  • service development 
  • fraud prevention 
  • analysis of user behavior 

6. Data retention period

Data is retained:

  • until consent is withdrawn (marketing) 
  • for the duration of the business relationship 
  • until the limitation period for claims expires 
  • in accordance with legal obligations (e.g., 5 years for accounting purposes) 

7. Data recipients

Data may be shared with:

  • IT and hosting service providers 
  • marketing and analytics tools 
  • CRM and email system providers 
  • payment service providers 

These entities process data based on data processing agreements.

8. Transfers outside the EEA

Data may be transferred outside the European Economic Area (e.g., to the United States).

In such cases, appropriate safeguards are applied, including:

  • Standard Contractual Clauses (SCC) 
  • European Commission adequacy decisions (e.g., Data Privacy Framework) 

9. Third-Party tools

We use tools such as:

  • Google Analytics 
  • Google Ads 
  • Meta (Facebook) 
  • LinkedIn 
  • CRM and marketing automation systems 

These tools may process data in accordance with their own privacy policies.

10. Cookies

The website uses cookies.

Types of cookies:

  • strictly necessary 
  • analytics 
  • functional 
  • marketing 

Cookies other than strictly necessary are used only with the user’s consent.

Users can manage their preferences via the cookie banner.

11. User rights

Users have the right to:

  • access their data 
  • rectify data 
  • erase data 
  • restrict processing 
  • data portability 
  • object to processing 
  • withdraw consent 

To exercise these rights, please contact:
iod@gymmanager.io

12. Complaint to supervisory authority

Users have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO).

13. Minors

The service is not intended for individuals under the age of 16.
We do not knowingly collect data from such individuals.

14. Changes to the policy

This Privacy Policy may be updated.
The current version is always available on the website.